Lifelong Learning Entitlement (LLE) CMS Training Events

Event Information

The Lifelong Learning Entitlement (LLE) CMS Training Events are designed to support providers in preparing for the introduction of LLEfunded provision and the enhanced functionality within the Courses Management Service (CMS).

These sessions will guide colleagues through the key elements of creating and managing LLE courses and modules, helping you understand the requirements, processes, and responsibilities involved in ensuring compliant course submissions.

Throughout the day, Student Loans Company colleagues will share essential information on how policy and service expectations translate into practical CMS setup.

The programme includes three focused workshops, each covering a different aspect of LLE course preparation.

There will be multiple opportunities during the sessions for providers to ask questions, seek clarification, and explore how the guidance applies to their own course structures and organisational processes.

The event is intended to support productive discussion and help you feel confident in preparing for LLE implementation.

As we expect strong demand, attendance will initially be limited to a maximum of two delegates per provider.

WORKSHOPS

These workshops are aimed at delegates with current responsibility for designing and managing course information within their organisation

LLE Course Eligibility

This session provides a clear overview of the eligibility requirements for LLEfunded courses and how these should be reflected when preparing provision for submission to CMS. It outlines the main policy criteria, the types of courses and modules that fall within scope, and the key elements of course structure that need to be in place before submission. The workshop supports providers in understanding the core considerations—such as modularity, credit values, intensity and delivery patterns—so that course eligibility can be established confidently and consistently.

Interpreting the LLE CMS Service Definition

This workshop provides an overview of the key requirements set out in the LLE CMS Service Definition and how they inform the way courses should be created and maintained in CMS. The session will outline the main information providers need to supply for LLE course and module setup, along with the responsibilities placed on providers to ensure course details are accurate, complete, regulationaligned, and submitted on time. It will also clarify the role of credit values within LLE and how these underpin compliant course submissions. Attendees will gain a clear understanding of how the service definition shapes CMS course setup and what is needed for successful LLE delivery.

Uploading Courses to the CMS Database

This session provides an overview of the endtoend process for creating LLE courses and modules in CMS. It introduces the structure of CMS course and module records, explaining the core and variant information required, including how course details, module links, delivery patterns, credits, study periods, fees and specialist study components are recorded. The workshop also outlines key responsibilities when preparing LLE provision—such as ensuring information is complete, accurate and aligned with funding rules—and highlights how courses and modules progress from draft to active status. By the end of the session, attendees will have a clear understanding of how to create and manage LLE courses and modules in CMS in line with service requirements.

AGENDA

Student Information Service (SIS) – LLE Training Events

Event Overview

Lifelong Learning Entitlement (LLE) – SIS Training Events are designed to support providers in understanding and using the Student Information Service (SIS) to manage LLE‑funded students. The sessions focus on registration, attendance and change of circumstance activity, and how these processes drive student and provider payments. We will explore how policy and service requirements are applied in practice within SIS and what providers must do to ensure accurate, timely, and compliant data submissions.

Who Should Attend

These workshops are aimed at colleagues with responsibility for student records, registration and enrolment reporting, attendance and engagement monitoring, change of circumstance processing, and funding compliance. Attendees should have an operational understanding of student administration processes.

Workshop Programme

Workshop 1: LLE Registration in SIS

This session provides a clear, end‑to‑end overview of how registration confirmations are managed within SIS for LLE‑funded provision. It explains the policy intent underpinning registration and sets out the practical steps providers must follow to complete registration accurately, consistently, and in line with service expectations.

The workshop explores how registration under LLE aligns with course enrolment, including when registration confirmations are required for LLE‑funded courses and modules. It covers scenarios such as modular study, multiple start points, and overlapping periods of study, and explains how registration confirmations directly trigger maintenance and bursary payments. The impacts of late, missing, or incorrect confirmations are also considered.

Delegates will be guided through the registration worklist, including individual and bulk registration processes, validation rules, common errors, and best‑practice approaches to resolution. The session also clarifies provider responsibilities against service standards, highlighting how issues at the registration stage can lead to delayed payments, incorrect entitlement, and additional downstream activity for both SLC and providers.

Workshop 2: Attendance Confirmation and Payment Triggers

This session explains how attendance confirmations are managed within SIS and how they drive tuition fee payments under the Lifelong Learning Entitlement.

The workshop covers how attendance worklists are generated, how attendance statuses and confirmation points operate, and the role of attendance codes in accurately reflecting student engagement. Delegates will gain an understanding of how attendance confirmations link to tuition fee liability and payment schedules.

The session demonstrates both individual and bulk attendance confirmation processes and highlights common validation issues. It also explains how provider attendance management policies align with SLC service standards, and the risks associated with late, incomplete, or incorrect attendance reporting, including impacts on payments and downstream activity.

Workshop 3: Managing Changes of Circumstances (CoCs)

This session provides a detailed explanation of how Changes of Circumstances (CoCs) are identified, submitted and managed within SIS for LLE‑funded students.

The workshop explains when CoCs are required, including withdrawal, suspension, resumption, transfer, and fee or credit changes. It clarifies how CoCs interact with registration and attendance confirmations and the financial consequences of incorrect sequencing or delayed submission.

Delegates are guided through manual and bulk CoC submission methods, CoC statuses and processing routes. The session emphasises provider responsibilities, service expectations, and how effective CoC management supports accurate payments and compliance.

Indicative Agenda

Attendance Limits

Attendance may initially be limited to a maximum of two delegates per provider.