Student Information Service (SIS) – LLE Training Events

Event Overview

Lifelong Learning Entitlement (LLE) – SIS Training Events are designed to support providers in understanding and using the Student Information Service (SIS) to manage LLE‑funded students. The sessions focus on registration, attendance and change of circumstance activity, and how these processes drive student and provider payments. We will explore how policy and service requirements are applied in practice within SIS and what providers must do to ensure accurate, timely, and compliant data submissions.

Who Should Attend

These workshops are aimed at colleagues with responsibility for student records, registration and enrolment reporting, attendance and engagement monitoring, change of circumstance processing, and funding compliance. Attendees should have an operational understanding of student administration processes.

Workshop Programme

Workshop 1: LLE Registration in SIS

This session provides a clear, end‑to‑end overview of how registration confirmations are managed within SIS for LLE‑funded provision. It explains the policy intent underpinning registration and sets out the practical steps providers must follow to complete registration accurately, consistently, and in line with service expectations.

The workshop explores how registration under LLE aligns with course enrolment, including when registration confirmations are required for LLE‑funded courses and modules. It covers scenarios such as modular study, multiple start points, and overlapping periods of study, and explains how registration confirmations directly trigger maintenance and bursary payments. The impacts of late, missing, or incorrect confirmations are also considered.

Delegates will be guided through the registration worklist, including individual and bulk registration processes, validation rules, common errors, and best‑practice approaches to resolution. The session also clarifies provider responsibilities against service standards, highlighting how issues at the registration stage can lead to delayed payments, incorrect entitlement, and additional downstream activity for both SLC and providers.

Workshop 2: Attendance Confirmation and Payment Triggers

This session explains how attendance confirmations are managed within SIS and how they drive tuition fee payments under the Lifelong Learning Entitlement.

The workshop covers how attendance worklists are generated, how attendance statuses and confirmation points operate, and the role of attendance codes in accurately reflecting student engagement. Delegates will gain an understanding of how attendance confirmations link to tuition fee liability and payment schedules.

The session demonstrates both individual and bulk attendance confirmation processes and highlights common validation issues. It also explains how provider attendance management policies align with SLC service standards, and the risks associated with late, incomplete, or incorrect attendance reporting, including impacts on payments and downstream activity.

Workshop 3: Managing Changes of Circumstances (CoCs)

This session provides a detailed explanation of how Changes of Circumstances (CoCs) are identified, submitted and managed within SIS for LLE‑funded students.

The workshop explains when CoCs are required, including withdrawal, suspension, resumption, transfer, and fee or credit changes. It clarifies how CoCs interact with registration and attendance confirmations and the financial consequences of incorrect sequencing or delayed submission.

Delegates are guided through manual and bulk CoC submission methods, CoC statuses and processing routes. The session emphasises provider responsibilities, service expectations, and how effective CoC management supports accurate payments and compliance.

Indicative Agenda

Attendance Limits

Attendance may initially be limited to a maximum of two delegates per provider.